Customer Service (air Freight , Import & Export)
Job Description
Responsibilities:
Arranging & overseeing export and import shipment
Arrange local and overseas transportation (Sea & Air)
Handle correspondence with local or overseas agents
Liaise with carriers/shipping agent to ensure shipment is delivered on time
Provide shipment quotes for customers and set up shipments as required by customers.
To liaise with customers for any inquiry/ Provide forwarding/ logistics solutions to customers
Coordinating with operation team and plan for import & export materials
Daily co-ordination of operation and customer booking
Help manage current customer accounts.
Deal with a high volume of inbound and outbound phone calls.
Maintain relationships with carriers and customers.
Solve customer and carrier problems and help resolve issues.
Provide shipment quotes for customers and set up shipments as required by customers.
Job Requirements:
Possess strong interpersonal and communication skills.
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
Able to work independently with minimum supervision.
Required skill(s): MS Excel.
Required language(s): Bahasa Malaysia, English, Mandarin (an added advantage)
At least 1 year(s) of working experience in logistics firm if preferable.
Applicants must be willing to work in Bandar Botanic Capital, Klang.
Fresh graduate is welcome to apply.
3 Full-Time position(s) available.Job Type: Permanent
Pay: RM3,000.00 - RM5,000.00 per month
Benefits:
Health insurance Maternity leave Opportunities for promotion Professional development
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
Freight Forwarding: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1226217
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKlang, M10, MY, Malaysia
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EducationNot mentioned