Customer Service And Receptionist

Kuala Lumpur - Selangor, Malaysia

Job Description


  • Teamwork. Working in retail means that you need to be able to work as part of a team, no matter how big or small.
  • Computer Literate
  • Willing to work in Shifts
  • Customer service.
  • Trustworthiness and responsibility.
  • Time management.
  • Problem solving. (Assistant with Team leader)
  • Initiative.
  • Good Attitude.
Responsibilities
  • Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers\' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients
  • Following process and procedure of the Company.
Benefits
  • Min 12 Days Annual Leave per year
  • Company Trip .
  • Annual Dinner .
  • EPF, SOCSO included
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Ricebowl

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Job Detail

  • Job Id
    JD1041079
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur - Selangor, Malaysia
  • Education
    Not mentioned