Customer Service Assistant
Alor Setar, Malaysia
Job Description
Most of the work will be related to: 1. On-site and online registration of riders in a service mobile app, helping them solve work related issues; 2. Branding, offline promo campaigns and promo-codes activation; 3. Processing requests and feedback from customers (via phone / on-site / via live chat); 4. Service quality tracking. Working conditions & benefits:
- Online introductory course (from 2 to 4 weeks max.);
- 2500 MYR (net) per month, annual increase depending on your performance;
- On-site work: comfortable office in Alor Setar, 5 day working week;
- Probation period: 3 months;
- EPF / SOCSO / EIS provided;
- Possible career advancement.
- Min. SPM / STPM / Diploma in any field;
- Fluent English, knowledge of Mandarin is also required;
- Sales / Marketing background;
- Strong interpersonal & problem solving skills;
- Experience working in a fast paced environment and towards specific targets.
- Additional leave
- Maternity leave
- Opportunities for promotion
- Professional development
- Day shift
- Are you currently in Alor Setar, Kedah?
- Sales: 1 year (Required)
- English (Required)
- Chinese (Preferred)
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Job Detail
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Job IdJD882271
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAlor Setar, Malaysia
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EducationNot mentioned