Customer Service Assistant (shop) I
Job Description
Location:
Petaling Jaya (46100) -
Salary:
Competitive
Type:
Permanent
Main Industry:
Advertiser:
Job ID:
125844786
Posted On:
15 February 2023
Customer Service Assistant - PJ
Responsibilities: -
-To assist in the daily operational activities of the retail outlet
-To assume the role of sales assistant and cashier
-To handle EPP, ZIPP, voucher purchase
-To answer telephone calls
-Product consultant and explanation
-Product demonstration
-After sales service and advice
-Sale & promote products
-Excellent communication with ABOs and build good rapport.
-Ability to handle difficult situations encountered with ABOs.
-Good customer service attributes & serves the ABOs efficiently.
-Balancing between adhering to company guidelines and ABO\'s demands.
Education & Experience:
-Minimum SPM with at least 3 years relevant experience. OR Diploma in any field with at least 3 years relevant experience in shop/retail
-Supervise a customer service team.
Skills and Knowledge:
-Product knowledge.
-Have good command of BM & English; Knowledge of Mandarin & other Local dialects will be an added advantage.
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Job Detail
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Job IdJD897026
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IndustryNot mentioned
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Total Positions1
-
Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned