Customer Service Assistant Emerging Market

Selangor, Malaysia

Job Description


JOB DESCRIPTION:

JOB SUMMARY:

Support Sales and Operation for Emerging Market

RESPONSIBILITES:

  • Handle Sales order and shipment for Emerging market (such as Vietnam, Indonesia, Philippines, Myanmar, Cambodia) and liaising closely with Distributors, Regulatory and Planner
  • Liaising the shipments (export and import) with Distributors, Forwarder / Courier company and Abbott Distribution Center
  • Handle and process customer complaints in timely manner and according to Abbott policy and requirement
  • Involving in S&OP review meetings
  • Supporting stock count on regular basis as per SOP / WI
QUALIFICATIONS:
  • SPM (O-Level) / A-Level / Certification / Diploma / Degree in any discipline
  • Meticulous, able to work independently and a good team player
  • Candidate with good learning agility
  • Able to work in different time frame
OTHER FUNCTIONS AND RESPONSIBILITIES:
  • Execute the job responsibilities according to applicable standard procedures of Abbott
  • Ensure applicable standard operating procedures of Abbott are executed
  • Perform other related functions and responsibilities assigned by supervisor
  • Serve as back up in the absence of other team members
PERFORMANCE FACTORS:
  • Focuses on the customer: Is dedicated to meeting the needs of internal and external customers
  • Delivers Results with Integrity: Meets commitments and produces the right results at the right time. Adheres to moral and ethical principles. Believable and trustworthy. Does what he/she says they are going to do
  • Teamwork/Supporting our Colleagues: Collaborates with co-workers to achieve work group and company goals
  • Initiative: Acts without prompting or direction from others. Constantly strives to improve own and company performance
  • Personal Involvement: Personally, engages his/her interests, emotions or commitments in their work
The salary for this role is between: N/A

JOB FAMILY: Customer Service

DIVISION: CRM Cardiac Rhythm Management

LOCATION: Malaysia
Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS:

WORK SHIFT: Standard

TRAVEL: No

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott

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Job Detail

  • Job Id
    JD942769
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Selangor, Malaysia
  • Education
    Not mentioned