Handle Sales order and shipment for Emerging market (such as Vietnam, Indonesia, Philippines, Myanmar, Cambodia) and liaising closely with Distributors, Regulatory and Planner
Liaising the shipments (export and import) with Distributors, Forwarder / Courier company and Abbott Distribution Center
Handle and process customer complaints in timely manner and according to Abbott policy and requirement
Involving in S&OP review meetings
Supporting stock count on regular basis as per SOP / WI
QUALIFICATIONS:
SPM (O-Level) / A-Level / Certification / Diploma / Degree in any discipline
Meticulous, able to work independently and a good team player
Candidate with good learning agility
Able to work in different time frame
OTHER FUNCTIONS AND RESPONSIBILITIES:
Execute the job responsibilities according to applicable standard procedures of Abbott
Ensure applicable standard operating procedures of Abbott are executed
Perform other related functions and responsibilities assigned by supervisor
Serve as back up in the absence of other team members
PERFORMANCE FACTORS:
Focuses on the customer: Is dedicated to meeting the needs of internal and external customers
Delivers Results with Integrity: Meets commitments and produces the right results at the right time. Adheres to moral and ethical principles. Believable and trustworthy. Does what he/she says they are going to do
Teamwork/Supporting our Colleagues: Collaborates with co-workers to achieve work group and company goals
Initiative: Acts without prompting or direction from others. Constantly strives to improve own and company performance
Personal Involvement: Personally, engages his/her interests, emotions or commitments in their work
The salary for this role is between: N/A
JOB FAMILY: Customer Service
DIVISION: CRM Cardiac Rhythm Management
LOCATION: Malaysia Selangor : Imazium, No. 8, Jalan SS 21/37
ADDITIONAL LOCATIONS:
WORK SHIFT: Standard
TRAVEL: No
MEDICAL SURVEILLANCE: Not Applicable
SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)