Customer Service Assistant
Job Description
Responsiblity: Respond to inquiries and assist customer via email,phone and live chat Assist Operation Team on customer service escalations Managing the return, exchange and cancellation process,primarily in marketplace Investigate csutomer complains on product and order Other ad-hoc matters that may arise from Operation Team Requirement: Candidate must possess at least Primary/Secondary School/SPM/"O" Level Required language(s): Bahasa Malaysia, English Understanding ecommerce websites,online shopping carts and social media platforms At least 1 Year(s) of working experience in the related field is required for this position. Preferably Non-Executive specialized in Customer Service or equivalent. welcome fresh graduation and training provided require able work on PH and any shift routine
E-COMMERCE TRADING
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Job Detail
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Job IdJD884307
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIpoh, Malaysia
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EducationNot mentioned