Customer Service Assistant (mandarin Speaker)
Kuala Lumpur, Malaysia
Job Description
- Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers\' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
- EPF, SOCSO, EIS included
- Min 12 Days Annual Leave per year
- Overtime allowance
- Training Provided
- Medical and Hospitalisation Leave
- Allowance Provided
- Overtime Pay
Ricebowl
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Job Detail
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Job IdJD1030402
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned