Job Description

Responsibility

Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company's services. To exceed customer's expectation in terms of customer service & accurate information. Work in a tea, to achieve the required KPI elements SLA. Provide customer support for problems and questions.

Requirements

24H rotational shift + 6 working days

Applicants with SPM level qualification and above are welcome No need experience Proficient in English and BM is required for this position (Read, Speak, Type)

Benefits

Monthly Salary:

RM 2,100 Basic + Up to RM300 Night Shift + Up to RM 400 KPI EPF and SOCSO 12 Annual Leave + 14 Medical Leave + 1month training Career Advancement Program One month paid training provided
Job Types: Full-time, Permanent, Fresh graduate

Pay: From RM2,100.00 per month

Benefits:

Professional development
Work Location: In person