Customer Service Based In Bandar Sunway
Job Description
Handling incoming calls and enquiries accurately and professionally.
Follow up and resolve customers complains and ensure it is close to satisfaction.
Handling general enquiries exp: billing, account, promotion etc.
Follow up and resolve customers complains and ensure it is close to satisfaction.
Work closely with team members and leaders always to achieve quality results and productivity.
Ensure efficient escalation of priority request/feedback towards effective resolution.
Participate in ad hoc projects as required.
Proactively identify areas of service and procedural improvement and make recommendations to the team leader.
Upsell and cross- sell skills with ability to provide alternate solutions and suggestions.
Any other duties assigned by the team leader.
Job Requirements:
Minimum SPM, Diploma or Degree holder Must be proficient in English. Only Malaysian Citizens are eligible to apply. Able to work on contract basis
Job Type: Contract
Contract length: 3 months
Pay: RM2,800.00 per month
Benefits:
Opportunities for promotion Professional development
Work Location: In person
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Job Detail
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Job IdJD1215545
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, M10, MY, Malaysia
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EducationNot mentioned