Customer Service (call Center)
Job Description
Job Responsibility Job scope Excellent telephone etiquette (professional, confident and patient) Handle incoming customer enquiries over the telephone Identify cause of problems and recommend solutions Working Days 5 working days, 2 rest days (can be on weekend or weekdays) Working Shift Morning 8:00am - 5:00pm 9:00am - 6:00pm Evening 1:00pm - 10:00pm 3:00pm - 12:00am Remuneration Package Basic salary: RM2,150.00 (Fixed) KPI allowance: Maximum RM1000.00 (performance based) Shift allowance (depends on working shift) OT allowance (If applicable) Job Requirements Able to start immediately will be added advantage Min. SPM holder Good command in English and Bahasa Malaysia (read, written, and spoken) Computer literate with basic knowledge of MS Office applications, Pass pre-phone interview & assessments Job Benifits Other Benefits Annual Increment (Based on performance) Annual Bonus (Based on performance) Referral program (Reward provided - T&C Applied) Additional Benefits Annual Leave Medical and Hospitalisation Leave EPF / SOCSO / PCB Annual Bonus Performance Bonus Overtime Pay #Training will be provided Location: U Mobile HQ, Berjaya Times Square, Jalan Imbi, Kuala Lumpur
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Job Detail
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Job IdJD1011802
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned