Customer Service Consultant Mandarin Speaker
Johor Bahru, Johor, Malaysia
Job Description
MohonKelayakan
- Open for Fresh Graduates - Diploma/Degree in any specialization
- Excellent command of spoken and written English and Mandarin
- Candidate possesses 6 months - 1 year of customer service/call-center is preferred
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multitask, prioritize and manage time effectively
- Must be willing to work rotational shift
- Deliver fair outcome to our customers and ensure the quality of service in place.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Work with internal teams to ensure the pre & post service for all products are in place.
- Company group insurance
- KPI Allowance
- Shift Allowance
- Paid Training
- Gym Benefits
- Festival Gifts, Marriage Gifts, Birthday Voucher etc.
Maukerja
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Job Detail
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Job IdJD1029996
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor Bahru, Johor, Malaysia
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EducationNot mentioned