Customer Service Coordinator Logistic Jb
Job Description
Client Background: MNC Company
Industry : Logistic
Location: JB
Headcount: 1
Position Title: Customer Service Coordinator
Tenure: Permanent
Remuneration: Open
Responsibilities
Handling and monitoring VIP and MTA export shipment including Bill of Lading (BL) arrangement, payment method and related report for VIP accounts.
Dealing with oversea agents regarding 3rd country payment
Handling and monitoring container's demurrage and detention.
Monitoring credit control issues.
Dealing with internal queries about payments, ensuring customers pay on time and negotiating re-payment plans
Monitoring debts are paid in a timely manner
Monitoring monthly processing deadlines are met requirement
Send out weekly client statements as may be agreed from time to time
Chasing overdue invoices by telephone & email within agreed timescales
Sub Specialization : Services;Customer Services
Type of Employment : Permanent
Minimum Experience : 2 Years
Work Location : Johor
Salary Range : up to 3000
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Job Detail
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Job IdJD860990
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor, Malaysia
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EducationNot mentioned