Job Description

What you'll be doing

Serve as the primary point of contact for customers, responding to enquiries, processing orders and handling complaints in a professional and efficient manner Provide administrative support including data entry, filing, scheduling meetings and coordinating with other departments Maintain accurate customer records and databases Assist with general office duties such as ordering office supplies and managing inventory Support the sales team by providing information to customers and generating sales reports Contribute to the continuous improvement of customer service processes and procedures

What we're looking for

At least 1-2 years of experience in a customer service or administrative role, preferably in the HVAC industry Strong communication and interpersonal skills, with the ability to provide excellent customer service Excellent organisational and multi-tasking abilities, with a keen eye for detail Proficient in using Microsoft Office suite, particularly Excel and Word A team player who is willing to take on a variety of tasks to support the business A positive, friendly and helpful attitude

What we offer

5 Working Days ( Monday - Friday ) Annual Bonus Medical Claim EPF Socso EIS
Job Types: Full-time, Permanent, Contract, Fresh graduate
Contract length: 12 months

Pay: RM2,000.00 - RM2,800.00 per month

Work Location: On the road