Carlcare Service Center - Infinix , Tecno & Itel brand and Xiaomi
Multi-Brand Service Center (Infinix & Tecno & Itel) (Xiaomi Home Appliance -TV)
Store Customer Service cum admin
(Minimum -3 year experience in Service Center
Work Location
: Lot 10807,Queen Court, Section 64 Ground Floor ,Jalan Wan Alwi ,93350 Kuching Sarawak
Working Hour
- 9am to 6pm (Monday to Friday) , (9am to 2pm) Saturday
Off Day - Sunday & Public Holiday
Job Responsibilities
Responsible for handling front office reception and administration duties
Greet customers and answer all customers' enquiries, what-apps and email
Generating and compiling of quotation and invoice to customer
Handling email for complaint case , daily task and follow-up liase with customer or our dealer
Perform cashiering duties such as payment collections.
Handle inventory task for manage control of spare-part and packing return & receive
Requirements
Basic knowledge of Microsoft Word and Excel
Working Attendance for priority
Good interpersonal and communication skills
Passion for customer service
Self-Discipline
Preferably with experience in Customer Service + Inventory industry.
Job Type: Full-time
Pay: RM1,700.00 - RM2,000.00 per month
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
Administrative: 2 years (Required)
Customer service: 2 years (Required)
Work Location: In person
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