Customer Service Cum Documentation Executive

Klang, Selangor, Malaysia

Job Description


  • Minimum qualification of SPM or equivalent. Diploma or Degree in Logistics / Transportation, Economics, Accountancy, or related field will be an advantage.
  • Minimum 2-3 years of working experience is similar position, preferably in the shipping and logistics industry.
  • Good command of English and Malaysia both written and spoken. Able to converse in Mandarin will be added advantage.
  • Proficient in MS Office.
  • Able to work independently with high work commitment.
  • Able to work long hours and consistent pressure.
  • Good interpersonal skills.
  • Good analytical skills
Responsibilities
  • Manage day-to-day job progress as per the standard operating procedures (SOP).
  • Attend to customer\'s request on booking and the shipping arrangement.
  • Prepare and follow up the necessary shipping documents with the related parties such as customer, forwarding agent, carrier and OGA (if any for permit related commodity).
  • Coordinate with customer, forwarding agent, carrier, and internal team to ensure the delivery is within the free time given and no shut-out.
  • Billing and send Invoices plus supporting documents to customer.
  • Ensure customer requirement are met, customer is up to date on their orders and documentation is accurate, precise, and timely.
  • Monitor and follow up the customs clearance status till job completed (customs clearance completed).
  • Working closely with related departments/divisions to ensure job completion.
  • Any other job that maybe assigned by the Company/Management
Benefits
  • Annual Leave
  • Medical Leave
  • EPF/SOCSO
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Job Detail

  • Job Id
    JD1040685
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Klang, Selangor, Malaysia
  • Education
    Not mentioned