Customer Service Cum Sales Marketing Officer

Alor Setar, Malaysia

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Solving customers problems, which may be complex or long-standing problems involving third parties in the process
Resolves product or services problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
Liase with business partners and customers at the same time; not limiting to calls, emails and live chat, within the same period requiring multi-tasking skill.
Upsell/ cross sell existing customers through various value added services
Log a report in the system for faulty products and arrange technician to attend
To assist in ad-hoc duties assigned by the immediate superior.

Job Requirement:-

Job Type: Full-time Salary: RM1,500.00 - RM1,800.00 per month Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Alor Setar: Reliably commute or planning to relocate before starting work (Required)

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