Customer Service Execuitve (logistics)

Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Bachelor degree in bussiness administrative, supply chain, logistics or related
  • Proficient in MS Office applications, in particular MS Excel and SAP
  • Independent and possess initiative
  • Good interpersonal and communication skills with a positive mindse
Tanggungjawab1. Order Management1.1 Coordinate and correspond to customer/sales on the sales order status.1.2 Coordinate with internal department to ensure smooth deliveries (Consumables) and resolvearising issues in a timely manner.1.1 Ensure daily internal and external customer\'s enquiries are attended to e.g. stock status, orderstatus and delivery status1.2 Generate credit note (sales and rental exchange/cancelled, goods returned, trade-in machine,rollover amount)1.3 Generate return order (Trade-in, Demo, Loan machine)1.4 Maintain customer delivery address in current system (SAP)1.5 Maintain records and coordinate with internal department on configuration and delivery details1.6 Monitor and follow up on pending orders and backlog status1.7 Liaise with Warehouse, QC and Service Departments for delivery and collection1.8 Liaise with relevant internal parties to manage and resolve all issues related to order fulfilment1.9 Process sales orders in full cycle from order entry, drop outbound to invoice in timely manner1.10 Raise Customer Request Form for new customer, new payment term, change of address, etc inorder to maintain correct data in current system (SAP)2. Administration2.1 Attend to enquiries on stock allocation status2.2 Ensure completeness and accuracy on each document created and proper filing in accordancewith the company\'s guidelineManfaat
  • Annual Leaves
  • EPF
  • Location Balakong, Seri Kembangan
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Job Detail

  • Job Id
    JD1042790
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned