Customer Service Executive (based In Melaka) Immediate Hiring
Melaka, Malaysia
Job Description
Company Background:
We are representing our client, a trading MNC company in telecommunication industry is looking for a dynamic and result oriented candidate to fill their current job opening of Customer Service Officer to be based in Melaka. Benefits
- Customer Service Allowance up to RM250
- Shift Allowance up to RM400
- KPI allowance up to RM300
- Language Allowance up to RM300
- Nice environment with entertainment facilities for staff.
- Training will be provided.
- Handling incoming calls and enquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation.
- Follow up and resolve customers complains and ensure it is close to satisfaction.
- Always work closely with team members and leaders to achieve quality results and productivity.
- To channel and escalate any unresolved issues / complains to other stakeholders or next level within the agreed procedure.
- FRESH GRADUATES (Diploma) (Degree) are encouraged to apply.
- SPM Level with minimum 1-2 years customer service/ sale experience
- Must be able to communicate FLUENT ENGLISH.
- Ability to speak in Mandarin language will be an added advantage.
- Willing to work on rotational shift basis (including weekends and Public Holiday). Shift Allowance will be provided.
- Willing to work in Melaka.
Contract length: 12 months Salary: RM2,300.00 - RM3,000.00 per month Benefits:
- Dental insurance
- Health insurance
- Professional development
- Rotational shift
- Performance bonus
- Health insurance
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Job Detail
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Job IdJD936012
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMelaka, Malaysia
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EducationNot mentioned