Job Description

WAHOO Group Hiring! Full Time Customer Service Executive in Pulau Pinang, Earn up to MYR 5,000 - Ricebowl
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Customer Service Executive
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MYR2,000 - MYR5,000 Per Month
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Fresh Graduates
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More than 40 have applied to this job
Posted a day ago o Closing 26 Feb 2026
More than 40 have applied to this job
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Company Highlights

• Thrive in a supportive and dynamic environment.
• Enjoy competitive benefits and growth opportunities!
• Be part of a purpose-driven organisation.

Requirements

• Language: English, Mandarin, Bahasa Malaysia
• Education Background: Preferably Diploma in Business/Mass Communications.
• Experience: Proven experience in customer service/helpdesk sector.
• Personality: Positive learning attitude, responsible, honest, powered with integrity.
• Communication Skills: Excellent communication and interpersonal skills.

Responsibilities

• Manage new and existing customer inquiries.
• Arrange replacement classes and communicate schedule changes.
• Notify customers of class closures.
• Must have proven experience in sales and the ability to close deals effectively.
• Ability to handle walk-in customers and carry out face-to-face sales interactions confidently.
• Prepare, distribute and control student certificates, reports and starter kits.
• Process customer payments and ensure timely collections.
• Collect, review, and respond to customer feedback effectively.
• Assist with enrollment for competitions and events.
• Perform ad hoc tasks as assigned by management.
• Support the execution of safeguarding policies.

Benefits

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Dynamic and collaborative environment.
• Free Gym, Pool and Fitness Class Membership.
• Medical coverage and annual medical check-up subsidies.
• Annual Leave & Overtime Pay provided.
• EPF SOCSO

Additional Benefits

• Training Provided
• Allowance Provided
• EPF / SOCSO / PCB
• Medical Insurance
• Annual Leave
• Overtime Pay
• Insurance

Skills
Customer Focus Communication Skills Problem-solving Skills Patience Empathy Sales experience
Important Information
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Skills Required