Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Customer Service Executive (Berjaya Times Square)FollowMYR2,150 - MYR2,350 Per MonthKL City,Fresh GraduatesFewer than 15 applicants. Your chances are good!Posted 19 hours ago xe2x80xa2 Closing 23 Jan 2025Fewer than 15 applicants. Your chances are good!SaveApplyRequirementsRequirements

• Able to start immediately
• Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
• Good command in English and Bahasa Malaysia (read, written, and spoken)
• Mandarin speaker is added advantage
• Computer literate with basic knowledge of MS Office applications,
• Pass pre-phone interview & written assessments

ResponsibilitiesJob scope:

• Excellent telephone etiquette (professional, confident and patient)
• Handle incoming customer enquiries over the telephone
• Able to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.
• Identify cause of problems and recommend solutions

Working Shift:

• 8:00AM - 12:00AM
• 8 working hour daily in rotational shift basis
• 5 working days weekly in rotational shift basis

BenefitsRemuneration Package:

• Salary range: RM3000++
• Basic salary: RM2,150.00 (Fixed) / RM2,350.00 (Fixed)
• KPI allowance: Maximum RM1000.00 (performance based)
• Shift allowance (depends on working shift)
• OT allowance (If applicable)
• Annual Increment (Based on performance)
• Annual Bonus (Based on performance)

Location:

• Berjaya Times Square, Jalan Imbi Kuala Lumpur
• Nearby Imbi monorail station

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• Medical Insurance
• Training Provided
• Allowance Provided
• EPF / SOCSO / PCB
• 5 Working Days
• Performance Bonus
• Overtime Pay
• Staff Discount
• Staff Meal

SkillsCustomer Service TeamworkImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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