Handling inbound calls/emails/live chat regarding customer\'s general enquiries, complaints, comments, feedbacks, and other issues related to the company\'s products
Resolving customer complaints and providing accurate information to improve customer\xe2\x80\x99s satisfaction
Achieve KPI and SLA
Requirements:
Good English and Bahasa Malaysia communication skills
SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided
Able to start immediately!
Location:
Nusa Jaya, a fast-developing city that offers a variety of great opportunities
(FREE shuttle bus service provided \xe2\x80\x93 Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)