Customer Service Executive
Kuala Lumpur, M14, MY, Malaysia
Job Description
We are looking for a dedicated and personable
Customer Service Executive
to join our wellness centre. This role is ideal for someone who enjoys interacting with clients, providing customer service & consultation.Key Responsibilities:
Customer Service Duties:
Greet and attend to clients in a professional and friendly manner. Handle customer inquiries, bookings, and appointment scheduling (walk-ins, calls, messages). Maintain accurate customer records and update treatment progress. Manage client feedback, concerns, and follow-up to ensure high customer satisfaction. Upsell packages and promote services/products based on client needs. Maintain the cleanliness and orderliness of the reception and waiting areas.
Requirements:
Minimum SPM / Diploma in any discipline Experience in customer service in a beauty or wellness centre is preferred. Good interpersonal and communication skills in Bahasa, Mandarin Well-groomed, positive attitude, and a strong passion for health and wellness. Willingness to undergo training and learn new therapies or equipment. Full-time position based Eko Cheras Mall 5 working days per week
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
Opportunities for promotion Professional development
Language:
Mandarin (Preferred) Bahasa (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1216236
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned