Customer Service Executive Mandarin Speaker (travel Industry)
Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
Job Description
MohonKelayakan
- SPM, Diploma and above are required.
- Fluent in English, Mandarin & Cantonese.
- Excellent commercial understanding.
- Sense of responsibility.
- Fresh graduate is encourage to apply too.
- Available for changes in shift schedule on a monthly rotation schedule or as business needs require.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
- Provide timely support to customers through available communication channels (inbound, outbound calls and email)
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
- Pro-active support to customers to prevent damage to brand loyalty
- EPF, SOCSO
- Training Provided
- Annual leave & Sick leave
- Monthly performance KPI bonus
- Night shift allowance
- 5 working days
Maukerja
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Job Detail
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Job IdJD1064777
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
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EducationNot mentioned