Customer Service Executive (mandarin Speaking)
Kuala Lumpur, Malaysia
Job Description
- At least 3+ years of experience in Customer Success role or equivalent handling B2B customers.
- Excellent communication and presentation skills
- Good command in written & spoken English, Mandarin & Bahasa Malaysia
- Good logical thinking, able to quickly understand customer problems and respond to them.
- Respond to client\'s issues and enquiries promptly through phone call, email, chat, and internal software
- Introduce and demonstrate the system to customers, such as account registration, job posting and etc
- Responsible to escalate clients\' issues to the sales team.
- Support the Account Manager by continuously showcasing positive & professional work attitude
- Location: Menara HLX, Kuala Lumpur
- Working hours Monday - Friday (Regular working hours)
- Company Benefits
- EPF/SOSCO
- Medical Allowance
- Attendance Allowance
- Dental & Optical Subsidy
Ricebowl
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1042029
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationKuala Lumpur, Malaysia
-
EducationNot mentioned