Customer Service Executive (mandarin/cantonese Speaker)
Petaling Jaya, Selangor, Malaysia
Job Description
As a Customer Service Representative, you will be based in Startek Johor Bahru and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. To be successful in this role, you will need to have:
- Able to communicate in Mandarin and Cantonese (role requires candidate to liaise with Taiwan clients) and English.
- Able to read Traditional Mandarin words.
- SPM leavers and fresh graduate who are interested are also encouraged to apply - Full Training Provided.
- Work on rotational shifts.
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company\'s products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Shift allowances
- Performance incentives
- Overtime claims
- Free transport
- Career advancement
- Free Accommodation (*Terms & Condition Apply)
- World Class training provided
- Annual leave, sick leave, maternity leave, paternity leave , compassionate leave entitlement provided
- Excellent opportunity to growth your career within Malaysia with one of the leading BPOs globally having presence in 12 countries
- Numerous fun filled environment
- Rewards & Recognition
- Staff Activities
- Training Provided
- Allowance Provided
- Accommodation Provided
Ricebowl
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Job Detail
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Job IdJD1042336
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned