Handle customer inquiries over the Voice (Inbound call) and Non-voice (Email, Livechat & WhatsApp) channel
Obtain all necessary information
Checking the availability, arranging appointments and scheduling accordingly
Provide accurate information (medical-related)
Assist customer with essential guidance and accurate information
Working timing
Monday to Sunday
5 Working days (2 Off days)
8 Working hours
Rotational shift
Benefits
Performance allowance
Perfect attendance allowance
OT allowance
Shift allowance (If applicable)
Training and proper guidance will be provided
Remuneration Package
Basic up to RM3200.00
KPI allowance up to RM500.00/month
Attendance allowance RM100.00/month
Language allowance (If applicable)
Working Location
Tokio Marine Tower, Jalan Tun Razak (Kuala Lumpur)
Additional Benefits
Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Training Provided
Allowance Provided
Additional Benefits
Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Annual Bonus
Training Provided
Allowance Provided
Performance Bonus
5 Working Days
SkillsCommunication Skills Problem-solving skills Patience Product KnowledgeImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
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