Job Description

Responsible for ensuring seamless and efficient support in meter billing operations. This entails accurately recording meter readings, processing e-invoices and submissions through the customer portal, resolving billing discrepancies, and delivering exceptional customer support for printer usage tracking and billing concerns.

Communicate effectively with internal teams and external stakeholders to coordinate meter billing activities, address customer concerns, and facilitate problem resolution. Ensure precise recording of meter readings to facilitate accurate billing processes and maintain billing integrity. Investigate and resolve any billing discrepancies promptly and effectively to ensure customer satisfaction and financial accuracy. Ensure completeness and accuracy on each documents created and proper filing in accordance with the company's guideline. Manage the efficient processing of e-invoices, including submission through customer portals, to streamline billing procedures and enhance customer convenience. Maintain accurate records of meter readings, billing transactions, and customer interactions to ensure accountability and compliance with regulatory requirements. Provide exceptional customer support for printer usage tracking, addressing inquiries, and resolving issues related to billing, meter readings, and other service-related matters. Update of relevant information for monthly reports Any other duties assigned by Management from time to time
Job Types: Full-time, Permanent, Fresh graduate

Pay: From RM3,000.00 per month

Benefits:

Outpatient Medical Claim Health insurance Maternity leave Opportunities for promotion Professional development Work from home
Schedule:

Monday to Friday 8.30am- 5.30pm
Supplemental Pay:

Overtime pay Performance bonus Yearly bonus Fixed 2 months
Language:

Mandarin (Required) English (Preferred)
Work Location: Hybrid

Job Types: Full-time, Permanent

Pay: From RM3,000.00 per month

Benefits:

Additional leave Health insurance Maternity leave Opportunities for promotion Professional development Work from home
Schedule:

Monday to Friday
Supplemental Pay:

Performance bonus Yearly bonus
Language:

Mandarin (Required) English (Required)
Work Location: In person

Expected Start Date: 08/04/2025