Job type: 12- Months Contract & Renewable/ Convert to Permanent with SQ based on performance
*Open for Local Citizen only
Job Responsibilities:
Assist in Customer Migration Activities
Assist in validating company profiles, and detail information in preparation for data migration
Assist in Inbound call handling for companies to support migration process
Assist in email handling specifically for customer migration
Assist in Outbound customer care calls for clients
Management of customer issues with Channels, IT and vendor
Prepare status reports when necessary
Activation Team to be onsite for supporting the Customer Migration Activities
Activation Team is able to work additional hours throughout weekdays, whenever required to meet the project milestones/target.
Activation team is able to work during Public Holidays, whenever required
Job Type: Contract
Contract length: 12 months
Pay: RM2,200.00 - RM2,500.00 per month
Benefits:
Dental insurance
Health insurance
Parental leave
Professional development
Vision insurance
Ability to commute/relocate:
Puchong: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
What is your expected salary?
What is your notice period?
Experience:
Customer service: 1 year (Preferred)
Location:
Puchong (Preferred)
Work Location: In person
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