Customer Service Executive (reachable By Lrt & Mrt)

Kuala Lumpur, Malaysia

Job Description


MohonKelayakan

  • Available to join on immediately
  • Must be fluent in English and Mandarin
  • Mandarin speakers are welcome to apply
  • Excellent telephone etiquette (professional, confident and patient)
  • Must possess at least Diploma
TanggungjawabResponsibility
  • Handle customer inquiries over the Voice (Inbound call) and Non-voice (Email, Livechat & WhatsApp) channel
  • Obtain all necessary information
  • Checking the availability, arranging appointments and scheduling accordingly
  • Provide accurate information (according to product details)
  • Assist customers with essential guidance and accurate information
Working timing
  • Monday to Sunday
  • 5 Working days (2 Off days)
  • 8 Working hours
  • Rotational shift
Salary Package
  • Base pay up to RM3200.00
  • KPI allowance: up RM500.00/month
  • Attendance allowance: RM100.00/month
Working Location
  • Tokio Marine Tower, Jalan Tun Razak (Kuala Lumpur)
  • Nearby MRT & LRT Ampang Park station (walking distance)
Manfaat
  • Performance allowance
  • Perfect attendance allowance
  • OT allowance (If applicable)
  • Shift allowance (If applicable)
  • Training and proper guidance will be provided
KemahiranFluency in Mandarin Customer Service Communication Skills MultitaskingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1069835
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3200 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned