Excellent telephone etiquette (professional, confident and patient)
Must possess at least Diploma
TanggungjawabResponsibility
Handle customer inquiries over the Voice (Inbound call) and Non-voice (Email, Livechat & WhatsApp) channel
Obtain all necessary information
Checking the availability, arranging appointments and scheduling accordingly
Provide accurate information (according to product details)
Assist customers with essential guidance and accurate information
Working timing
Monday to Sunday
5 Working days (2 Off days)
8 Working hours
Rotational shift
Salary Package
Base pay up to RM3200.00
KPI allowance: up RM500.00/month
Attendance allowance: RM100.00/month
Working Location
Tokio Marine Tower, Jalan Tun Razak (Kuala Lumpur)
Nearby MRT & LRT Ampang Park station (walking distance)
Manfaat
Performance allowance
Perfect attendance allowance
OT allowance (If applicable)
Shift allowance (If applicable)
Training and proper guidance will be provided
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