Customer Service Executive | Upto3.3k | Spmleaversarewlcm/freshgrads
Subang Jaya, M10, MY, Malaysia
Job Description
Key Responsibilities:
Handle inbound and outbound calls, emails, and chat inquiries related to Telco products and services. Assist customers with billing, network, technical, and account-related inquiries. Provide accurate information and effective solutions within the agreed turnaround time. Escalate complex issues to the relevant department while ensuring timely follow-up. Maintain a high level of professionalism and customer satisfaction at all times. Update and document customer interactions in the system accurately.
Requirements:
Minimum SPM / Diploma or equivalent qualification. Good communication skills in English and [Bahasa Malaysia / Mandarin / other language as required]. Previous experience in customer service or Telco industry is an added advantage. Ability to work on rotational shifts, including weekends and public holidays. Strong problem-solving skills and attention to detail. Fresh graduates are encouraged to apply.
Benefits:
Attractive salary and performance incentives. Training and career development opportunities. Nearby to Public Transport Not 24/7 Rotational Shift
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to RM3,300.00 per month
Benefits:
Opportunities for promotion Professional development
Language:
Mandarin (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1210602
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSubang Jaya, M10, MY, Malaysia
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EducationNot mentioned