Customer Service Experience (office Hour)
Kuala Lumpur, Malaysia
Job Description
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Responsibilities
- To handle inbound and outbound calls from clients & customers requesting for service (vehicle breakdown assistance)
- To make arrangements and dispatch case assignments to service providers
- Accurately record details of case into CRM system and coordinate the dispatching and follow up with service provider
- Daily administration tasks
- Other related miscellaneous tasks
- Minimum SPM or Diploma holder in any fields
- Candidate with or without experience
- Basic computer knowledge
- Conversant in English and Bahasa Malaysia
- EPF/SOCSO/EIS
- Annual Leave
- Medical Leave
- Overtime
- Shift Allowance
- Opportunities for promotion
- Professional development
- Rotational shift
- Overtime pay
- Performance bonus
- Kuchai Lama: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- English (Preferred)
- Bahasa (Preferred)
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Job Detail
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Job IdJD912896
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned