Job Description

Job Summary : We\'re looking for customer agent to work with a leading International Bank and a Transportation Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. Locations :

• Bukit Jalil
• Damansara
• Putrajaya

Your responsibilities :

• Customer Service Agent is represents the brand, the culture, and values of our clients
• How you convey will be how our client is perceived by the customers
• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Handle customer\xe2\x80\x99s concerns positively and professionally
• Interact, support, receive feedback/issue report with or for customer service
• Address customer inquiries with high-quality responses, aiming to convert them into loyal customers.

Requirements :

• Fluent communication, writing, and interpersonal skills in English
• Must be energetic, positive minded and good team player
• Applicants should be Malaysian citizens
• Committed, highly motivated and looking forward to an exciting and rewarding career
• Dedicated, results oriented, positive minded individual striving for positive results

Others :

• Intake is on 4th December\'23 ( Bukit Jalil )
• 13th / 14th November\'23 ( Damansara and Putrajaya)

Job Types: Full-time, Permanent Salary: RM2,500.00 - RM3,800.00 per month Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental pay types:

• Commission pay
• Overtime pay
• Performance bonus

Application Question(s):

• Be able to join 13th / 14th Intake ?

Application Deadline: 11/20/2023
Expected Start Date: 11/13/2023