Job Description

Agensi Pekerjaan Asia Recruit Hiring! Full Time Customer Service (Live Chat & Email) Basic up to 4.5k - Mass Hiring in Kuala Lumpur, Earn up to MYR 5,100 - Ricebowl
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Customer Service (Live Chat & Email) Basic up to 4.5k - Mass Hiring
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MYR4,300 - MYR5,100 Per Month
KL City,
Fresh Graduates
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Posted 11 minutes ago o Closing 15 Aug 2025
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Requirements
Good communication skills in English & Mandarin

• SPM + 1 year Customer Service Experience
• Diploma / Degree (fresh graduates) welcome to apply
• Working days : Monday - Sunday (5 days work)
• Working Hour: 24/7 (Each Shift 9 hours)
• Location: KL Sentral

Responsibilities

• Provide customer service based live chat & email support to customers
• Activate and engage with client/customer and provide accurate information
• Record and update customers' cases into the system and trackers following appropriate processes
• Provide accurate and understandable information to all customers and support partners
• Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
• Ensure all follow ups are done in a timely manner

Benefits

• Basic up to RM4500 + Shift Allowance + KPI Allowances
• EPF SOCSO
• 5 Working days

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Training Provided
• Overtime Pay
• Medical Insurance
• Allowance Provided

Skills
Mandarin Customer Service
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