Customer Service Officer ( Automotive)

Johor Bahru, Malaysia

Job Description


Responsibilities: Manage operation calls. Greet and assist walk-in customers promptly. Handle incoming phone calls, screening and forwarding them. Maintain a professional demeanor to ensure customer satisfaction and offer assistance. Record daily showroom lead traffic and assign to Sales Consultants. Ensure showroom cleanliness, vehicle readiness, and product demonstrations. Perform receptionist tasks like cash handling, filing, and report compilation. Keep the reception area tidy and well-stocked with necessary supplies. Prepare the showroom daily for business, including music, TV, and marketing materials. 17C8871 Job Types: Full-time, Permanent Salary: RM8,009.00 - RM9,750.00 per month Benefits:

  • Additional leave
  • Health insurance
Schedule:
  • Day shift
Supplemental pay types:
  • Overtime pay
  • Performance bonus
Education:
  • STM/STPM (Preferred)
Experience:
  • Customer service: 2 years (Required)
Language:
  • Mandarin (Preferred)
  • English (Required)

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Job Detail

  • Job Id
    JD994552
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, Malaysia
  • Education
    Not mentioned