Customer Service Officer
Balakong, M10, MY, Malaysia
Job Description
Job Responsibilities
1. Maintain a positive and professional attitude towards customers at all times
2. Respond to customer inquiries and complaints promptly
3. Communicate with customers through various channels such as email, phone call and social media.
4. Liaise with related department (QA, Sales team) to resolve customer complaints.
5. To update and keep records of customer interactions, feedbacks, comments, and complaints for future improvement
6. Assist in Sales Operation administrative work
Requirements
o Possess at least Diploma in Business Management/Business Admin or equivalent field
o Minimum 1 year of relevant working experience in customer service
o Problem-solving skill
o Attentiveness. Customer-oriented
o Good communication skill. Well verse in English and Bahasa Malaysia
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Work Location: In person
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Job Detail
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Job IdJD1210519
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBalakong, M10, MY, Malaysia
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EducationNot mentioned