Customer Service Officer
Bayan Lepas, Pulau Pinang, Malaysia
Job Description
- Able to communicate with multiple language (English, Bahasa Malaysia & Mandarin)
- Fresh graduate / Candidate with relevant working experience are welcome
- Basic computer knowledge and E-mail writing
- Good in mathematics
- Team player
- Responsible
- Possess own transport
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
- Flat hierarchy
- Friendly colleagues
- 5 working days plus alternate Saturday half day
- Bonus
- EPF, SOCSO, SIP
- MC, Annual leave
- 13 days Public Holiday
- Company trip
Ricebowl
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Job Detail
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Job IdJD1045012
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBayan Lepas, Pulau Pinang, Malaysia
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EducationNot mentioned