Customer Service Officer

Cyberjaya, Selangor, Malaysia

Job Description


  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
  • Rotational shifts - 7 am to 7 pm II 7 am to 7 pm
Responsibilities
  • Responsible for providing customer service support via incoming calls for brand\'s customers and to manage escalations.
  • Managing and monitoring social medial platforms
  • Replying email within TAT timeline
  • Handling day to day escalation from customers.
Benefits
  • 2 days working II 2 days off
  • Fresh Graduates are welcome to apply.
  • EPF & SOCSO
  • Medical leave
  • Annual leave
  • Rest & relax area.
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Medical Insurance
  • Training Provided
  • Allowance Provided
  • Performance Bonus
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Job Detail

  • Job Id
    JD1041832
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3800 per month
  • Employment Status
    Permanent
  • Job Location
    Cyberjaya, Selangor, Malaysia
  • Education
    Not mentioned