Customer Service Officer Finance

Bayan Lepas, Pulau Pinang, Malaysia

Job Description


Company Description

At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge \xe2\x80\x93 big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.

As a Centre of Excellence in Penang, we take pride in providing shared services that Toll\xe2\x80\x99s entire network depends on daily. As our CoE grows, we enjoy more opportunities to take on exciting and diverse challenges to progress even further, always supported to learn, develop, and expand our knowledge. In a fast-paced environment, we are energised by our culture, which is caring, inclusive and welcoming. United in our purpose, we collaborate well as a team, continuously improving how we deliver for our internal and external customers. We appreciate the safety, security, and stability that our work brings and feel valued knowing that as our business grows, we all grow together.


  • Enter data according to Standard Operating Procedure and respond to queries for information and access relevant files
  • Record information into UNIBIS/SAP/NFS and check completed work for accuracy
  • Proactively communicate with customer via email and keeping sensitive customer or company information confidential
  • Explore process improvement through Continuous Improvement initiative and process task timely and accurately to meet KPI
  • Handle request from customer/vendor & employee for multiple Countries \xe2\x80\x93 cross trained and manage different country
Qualifications
  • Minimum with Diploma/ Degree in Finance/ Accounting related field or equivalent.
  • Proven data entry working experience.
  • Familiarity with MS Office.
  • Typing speed and accuracy.
  • Proficiency in both spoken and written English.
  • Attention to details and accuracy.
Additional Information

Be Connected:

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. Join us and take pride in building relationships that matter, because being connected is at the centre of what makes Toll great \xe2\x80\x93 it\xe2\x80\x99s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

If this sounds like the opportunity you are looking for, apply now or for more information contact Kavita.Puroshothaman@tollgroup.com.

To find out more about us visit www.tollgroup.com/careers

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Toll Group

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Job Detail

  • Job Id
    JD911058
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    26400 - 49000 per year
  • Employment Status
    Permanent
  • Job Location
    Bayan Lepas, Pulau Pinang, Malaysia
  • Education
    Not mentioned