Customer Service Officer
Ipoh, M08, MY, Malaysia
Job Description
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handle incoming and outgoing telephone calls handle all inbound and outbound documentation oversea and responsible for customer deliveries and pickup collection handle and resolve customer queries/complaints effectively Liaise with freight carriers, customs brokers, warehouse teams, and suppliers to coordinate shipments. Monitor shipment movements, and report on service efficiency.
- able to perform administration duties - sorting documentation
Job Details
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Job Info & Requirement
Contract Type
Contract
Job Type
Non-Executive
Experience Level
1-3 years
Job Categories
Customer Svc/Call Centre
Minimum Education Required
- min Diploma in related field - Min 2 years of experience in courier/logistic field - Proficiency in Microsoft Office - Ability to work independently with supervision - good communication skills
Language Required
English, Bahasa Malaysia, Others
Nationality Preferred
Malaysians Only
Gender Preferred
All Genders
Own Transport
Car/Van
Salary & Other benefits
Salary
RM 2,000 to RM 2,200 per month
Other Benefit (Optional)
- overtime - incentive base on performance - Medical benefits - EPF Socso EIS
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Job Detail
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Job IdJD1286704
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIpoh, M08, MY, Malaysia
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EducationNot mentioned