Customer Service Officer

Johor Bahru, Johor, Malaysia

Job Description


MohonKelayakan

  • Candidate must possess at least a SPM/ STPM/ A Level/ Diploma/ Degree in any discipline.
  • At least 1-year experience in similar industry i.e., Customer Service/ Property Management/ Real Estate/ Property Developer.
  • FRESH GRADUATES are encouraged to apply.
  • Proficient in Mandarin, English & Bahasa Malaysia.
Tanggungjawab
  • Collection of property maintenance fees/ miscellaneous payment, attend to owner\'s inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects.
  • Responsible for creating, updating and keeping of management files.
  • Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues.
  • Ensure smooth handover of property and provide effective solutions to owners.
  • Timely reporting on all kinds of incidences and emergencies to the Project Manager/ management.
  • Maintain good customer relationship with the JMB and residents.
  • Assist in organizing community activities and publicity work.
  • To complete any other assignments/ tasks given by the Project Manager/ Company.
Manfaat
  • Working hours: 9am - 6pm (2 hours rest daily)
  • Comprehensive training & support
  • Opportunities for career advancement, focus on promoting internally
Attractive employee benefits\xef\xbc\x9a
  • Handphone Allowance
  • Transport allowance
  • Meal Allowances
  • Medical Card
  • Hostel & Accommodation
  • Festival celebrations
  • Up to 18 days Public Holiday (as per government)
  • Up to 14 days of annual leave
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Job Detail

  • Job Id
    JD1019443
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, Johor, Malaysia
  • Education
    Not mentioned