Job Description

Duties & Responsibilities

To service customers with courtesy and as necessary; guide them to their intended locations. To attend to customer (both shoppers & tenants) complaints and refer to Supervisor / Executive on duty if necessary. To provide comfort and care to children who are lost and attend to them until their parents or guardian claim them. To be on board-shopper-shuttle as tour consultant as scheduled. To act as personalized shopping guide as required or as instructed by Superiors. To distribute internal circulars to tenants as required. To assist the Supervisors as necessary to check all tenants' opening & closing times daily. To maintain cleanliness and tidiness of all counters and equipment e.g. baby joggers, wheelchairs and power shoppers, including display of brochures at every service counter. To provide gift-wrapping service to customers. To perform any other duties as assigned from time to time.

Job Requirements

Minimum SPM Grade 2 or equivalent or with 1 year working experience in front line servicing customers/ guests in the service industry. Good command of Bahasa Malaysia and English (oral & written). Conversant in other local dialects preferred and would be an added advantage. Computer literate (Microsoft Office). Good interpersonal and communication skills. Warm personality and pleasant looking. Able to work shifts, weekends and Public Holidays. Position is available at

The Mall, Mid Valley Southkey, Johor Bahru

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An attractive remuneration package that commensurates with qualification and experience will be offered to the successful candidate. If you have what it takes to be part of our dynamic team, please e-mail or write in a detailed resume, stating current and expected salary, a recent passport-sized photograph (n.r) and contact number to:

Group Human Capital Division

SOUTHKEY MEGAMALL SDN BHD

Level 32, The Gardens South Tower, Mid Valley City

Lingkaran Syed Putra,

59200 Kuala Lumpur.

E-mail : recruit@igbbhd.com


Please indicate position applied for on the top left-hand corner of the envelope. We thank all applicants in advance BUT only shortlisted candidate will be notified.