Job Description

Customer Service Officer

Bandar Sri Damansara, KL

Responsibilities:

1. Attend to sales enquiries, including WhatsApp and walk-in customer, by providing information about the product and the project with the objective to achieve sales target

2. Prepare quotation and follow-up to customers in a timely manner.

3. Create job order in system.

4. WhatsApp Update latest promotion or information to customers.

5. To rebuild rapport with existing clients via calls and WhatsApp.

6. Assist to negotiate and close sales deal to achieve monthly target.

7. Follow-up with customers after sales for review.

8. Introduce and educate clients to new company products, features and best practices.

9. Work with team lead to ensure all billings & delivery are completed in a timely manner.

10. Constantly self improvement on company product knowledge & it's application.

11. Identify customers' needs and provide correct product or solution information.

12. Perform other duties and responsibilities as assigned.

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Benefits:

1. Basic Salary.

2. Sales Commission.

3. Target Incentive.

4. EPF, Socso, EIS.

5. Annual Leave.

6. Uniform & Training.

7. Opportunities for promotion

8. Professional development

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Requirements:

1. Able to type & talk Mandarin Chinese.

2. Working hours: Monday to Friday: 8.30am to 5.30pm, Saturday 8.30am to 1.30pm

3. Fresh graduates encourage to apply.

4. Good interpersonal skills.

5. Hardworking.

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Company info: www.printlab.com.my

Working Location: https://maps.app.goo.gl/xMZHDbMRSoboXXhX9

Job Type: Full-time

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Language:

Mandarin (Required)
Work Location: In person