Job Description

1. Receive and prepare job orders & all required documents immediately for submission based on job information and requirements provided by customer. 2. Prepare and advise customer on all required payments e.g. import duty & sales tax prior to vessel arrival. 3. Trace and track shipments. 4. Communicate with shipping carriers and customers on shipment status. 5. Troubleshoot and resolve problems. 6. Find opportunity for additional sales and upsell to current customers. 7. Respond to customer inquiries via phone, email, Whatsapp & other telecommunication medium in a timely manner. 8. Update and enter all information into the designated system e.g. costing. 9. Send invoices to customers within a week once shipment has completed. 10. Do filing, scan invoices and courier shipping documents to customer. 11. Collect payments from customers and monitor customer account. Requirements:

• Preferably with at least 2 years working experience in similar field (freight forwarding or logistics).
• Diploma or degree holder.
• Good interpersonal skill and able to work with minimum supervision.
• Fluent (written and spoken) in English and Malay.
• Computer literate (Ms Office).

Job Type: Full-time Salary: RM1,800.00 - RM2,500.00 per month Schedule:

• Monday to Friday
• Weekend jobs