Customer Service Officer

Kuala Lumpur, Malaysia

Job Description

Magnum 4D Berhad Hiring! Full Time Customer Service Officer in Kuala Lumpur, Earn up to MYR 3,800 - Ricebowl
Customer Service Officer
Report
Follow
MYR2,800 - MYR3,800 Per Month
KL City,
Fresh Graduates
Be an early applicant!
Posted 20 hours ago o Closing 6 Oct 2025
Be an early applicant!
Save
Apply
Requirements

  • Minimum Diploma in any relevant field
  • Fresh graduates are encouraged to apply.
  • Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritise and manage time effectively
Responsibilities
  • Respond to customer inquiries via phone and email, providing accurate and timely information regarding Magnum 4D products, services, and promotions.
  • Investigate and resolve customer complaints and issues, escalating complex problems to senior team members as needed, while maintaining a professional and empathetic demeanor.
  • Maintain a thorough understanding of Magnum 4D's product offerings, rules, and regulations, staying up-to-date on any changes or updates.
  • Document all customer interactions and transactions accurately and completely in the company's CRM system.
  • Provide feedback to management on customer trends, common issues, and suggestions for service improvements.
Benefits
  • Annual Leave
  • Medical Leave
  • Birthday Leave
  • Compassionate Leave
  • Health Insurance
  • Optical Claim / Dental Claim
  • Monthly Mobile Phone allowances
  • Transportation allowances
Skills
Customer Service Problem Solving Communication Skills
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1157558
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3800 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned