Customer Service Officer
Kuala Lumpur, M14, MY, Malaysia
Job Description
Banking Sector | Full-Time Role | Comprehensive Training Provided
We're seeking a customer-centric individual to join our team as a Customer Service Representative. As a vital part of our customer service team, your key responsibilities will include:
Managing a high volume of incoming calls (approximately 80 calls per day) Addressing customer inquiries and resolving complaints efficiently and professionally Promoting our latest campaigns and special offers to customers
What We Offer:
Competitive base salary of up to RM 4,000 (based on experience) Attractive allowances, including: Fixed Shift Allowance: RM 350 Quarterly KPI Incentives: RM 800 - RM 1,800 Claims for transport, meals, language skills, and overtime Comprehensive employee benefits, such as insurance and dental coverage
Who We're Looking For:
Fresh graduates with a degree are encouraged to apply SPM and Diploma holders with call center experience are welcome Open to all races and genders Proficiency in Mandarin is a plus
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM3,200.00 per month
Benefits:
Additional leave Health insurance Opportunities for promotion Professional development
Education:
Bachelor's (Required)
Language:
Fluent English (Required)
Work Location: In person
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Job Detail
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Job IdJD1226387
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned