Customer Service Officer

Kuchai Lama, Kuala Lumpur, Malaysia

Job Description


  • Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
  • Required language(s): English, Bahasa Malaysia, Mandarin spoken dialects are an advantage but optional.
  • Fresh graduates are encouraged to apply.
  • Applicants must be willing to work in Kuchai Lama.
  • Preferably Non-Executives specializing in Customer Service or equivalent.
  • 5 Full-Time position(s) available.
Responsibilities
  • Handle customer service hotline and provide first level of support
  • Provide quality customer service to customer over the phone
  • Listen, probe and question in order to clarify and understand customer needs
  • Resolves customer queries efficiently and escalate problem/issues promptly
Benefits
  • EPF
  • SOCSO
  • Annual Leave

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Job Detail

  • Job Id
    JD989984
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuchai Lama, Kuala Lumpur, Malaysia
  • Education
    Not mentioned