Job Description

: \xef\x82\xb7Handling inbound calls/emails/live chat regarding customer\'s general enquiries, complaints, comments, feedbacks, and other issues related to the company\'s products \xef\x82\xb7Resolving customer complaints and providing accurate information to improve customer\xe2\x80\x99s satisfaction \xef\x82\xb7Achieve KPI and SLA Requirements: \xef\x82\xb7Good English and Bahasa Malaysia communication skills \xef\x82\xb7SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided * Able to start immediately! Location: \xef\x82\xb7Nusa Jaya, a fast-developing city that offers a variety of great opportunities (FREE shuttle bus service provided \xe2\x80\x93 Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) Additional Benefits: \xef\x82\xb7Basic + Attractive additional allowances \xef\x82\xb7Annual Leave, Medical and Insurance Coverage \xef\x82\xb7FREE shuttle service provided \xef\x82\xb7Opportunity for career growth with an International BPO Company \xef\x82\xb7Friendly colleagues & positive work environment
Human Resource Consultancy and Advisory, from Executive Search, Training, Payroll to Outsourcing Services
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent