Customer Service Officer
Seri Manjung, M08, MY, Malaysia
Job Description
Love gaming and helping people? Join us as a
Customer Service Officer
and be the hero who ensures our gamers enjoy a smooth and satisfying experience every time!What You'll Do:
Monitor game cards, accounts, and mobile reloads. Assist Traders with orders and game currency tracking. Handle customer live chats and resolve payment or product issues quickly and professionally. Verify customer documents when needed for security checks. Liaise with internal teams (Card, Vendor, Trader, Finance, Fraud) to solve customer concerns. Encourage customers to rate our service and share feedback. Report urgent issues to Senior CS for follow-up.
What We're Looking For:
No experience required - training provided! Minimum SPM qualification. Fluent in BM, English, and Mandarin. Great communication, patience, and problem-solving skills. Tech-savvy, adaptable, and enjoys helping others. Willing to work flexible hours.
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,100.00 per month
Benefits:
Dental insurance Free parking Maternity leave Meal provided Vision insurance
Work Location: In person
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Job Detail
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Job IdJD1286922
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSeri Manjung, M08, MY, Malaysia
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EducationNot mentioned