Customer Service Officer
Shah Alam, Malaysia
Job Description
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About the company Our client is one of the telecommunications provider specializing in domestic and international connectivity, data centre, cloud and managed services solutions catered to the Retail Enterprise and Wholesales market. Highlights
- Exposure in Telecommunication industry!
- Attractive Remunerations (Shifts Allowances, OT etc.)
- On-the Job Training Provided.
- Fresh Graduate with no experiences also welcome to apply!
- Handle customer enquiry via telephone to provide information and assistance (Inbound calls)
- Respond to customer requests and inquiries by answering product and service questions.
- Provide accurate information on product and service to the customer.
- Identify and resolve customer\xe2\x80\x99s problems and complaints by selecting the best solution.
- Ensure the maximum of customer satisfaction.
- Must be open for 24/7 Rotational Shifts (Consists of Morning -> Midnight Shifts)
- Fully Vaccinated + Booster
- Possess min. of Diploma holders and above (Fresh Graduates); SPM holder with 1 year experiences in Call Centre.
- Excellent communication skills in English and other language will added advantages.
- Do you need to serve Notice Period? If YES, how long?
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
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Job Detail
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Job IdJD929815
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationShah Alam, Malaysia
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EducationNot mentioned