Job Description

-You will focus on the company\'s customer service full-time
-work in a fast-paced environment
-Maintain good relations and friendliness with businesses, customers, and drivers.
-You are responsible for tracking the goods records and until they are safely delivered the goods to customers.
-Responsible for the Logistic Operation (warehousing and transportation)
-Ensure Best in Class Service to our Customers thru a strong Customer Service Organization and a mature Customer Collaboration process in place
-Report directly to HOD
-Committed to meeting current and future expectations and requirements of customers, and resolving customer issues that arise
-Prioritization of orders and adjusting of schedules to ensure customer priority requirement are met
-Strong attention to detail and adherence to process and procedure.
-Provides outstanding customer service and actively Listens to client concerns,
-Prioritizes, handle multiple functions, and provide service to multiple regions throughout shift
-Ability to demonstrate computer skills, keyboarding, good working knowledge of Microsoft Windows and Office products (Word, Excel, Outlook)
-Must be flexible and available based on staffing requirements; weekends, public holidays, and overtime
-May include other tasks as assigned If interested kindly please drop your resume to 011-3560 9599 - Ms Priya (WhatsApp Only) Job Type: Full-time Salary: RM2,000.00 - RM6,000.00 per month Benefits:

• Free parking
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Fixed shift
• Night shift
• Rotational shift

Supplemental pay types:

• Attendance bonus
• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Shah Alam: Reliably commute or planning to relocate before starting work (Required)

Education:

• Malaysian Special Skills Certificate (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Language:

• English (Preferred)
• Bahasa (Preferred)
• Mandarin (Preferred)